Office of the Ombudsman

​The Ombudsman’s office at the Maryland State Department of Education was established more than 20 years ago to help assist parents and other members of the public with their educational concerns. The ombudsman works directly with Maryland’s 24 Local Education Agencies (LEAs) to gather information and resolve issues.

Prior to contacting the Ombudsman, we ask that you go through the following steps:

Step 1

Report your concern to your child's school principal or to the specific office supervisor or director.

Step 2

If still unresolved, contact the Local Education Agency Superintendent’s office.

tep 3

If after contacting the school principal and local superintendent and there is no resolution, please contact MSDE’s Ombudsman Teresa Dantzler.


Teresa Dantzler
Office: (410) 767-0480